Frequently Asked Questions

MCL Air-conditioning is your online platform to book a technician for aircon servicing, aircon maintenance and aircon repair. Please visit "Our Services" menu from www.mclaircon.com for a complete list of services.

Upon receipt of your service appoint booking, our Aircon professional will reach your place  and complete the request. Click here to Book appointment

1. Go to MCLAIRCON.COM

2. Click on service you desire, select service type,

3. Complete service details

4. Select date on the calendar

5. Select time slot

6. Fill in your contact details

7. Please note, we need your email Id or phone number for us to send you invoice and billing information and address for the service professional to reach and complete service.

8. Select Payment mode

9. Press book appointment

Yes. If you have rescheduled your prior arrangement, please login and choose your new time slot from my profile. However charges will be applied based on the new time slot.

Servicing is Done by our experienced professionals drawn from our partner firm RM AcElect Pte Ltd, stands by MCLservice standards.

Payment can be made with credit card or cash. All transactions are made using state of the art security technologies such as SSL, AES encryption and proven payment processing companies. We do not save your card details in any of our systems. You can be assured that your card and transaction details are 100% safeguarded.

In the unfortunate and unforeseeable event that service provider misses the appointment, you should contact the phone number given in your email. Or contact us and we will arrange for a new appontment for servicing as soon as possible. We will investigate the incident and take necessary steps. We take our work and promise to you very seriously.

E-mail and SMS send to you contains three random codes. Each code will represent a different level of service satisfaction. Let us know how happy you were with the service, by handing over the relevant code to service provider. Your feedback will help us to refine our processes and improve our service standards.

Districts 01-04, 09 and Sentosa Island are considered to be CBD area.

You will notice higher rates during times of the day and days of the week when demand is higher, or times outside normal working hours, or on weekends, due to higher labour costs.

  1. Check running, pressure and coolness of aircon
  2. Check and clean air filter, front panel & cover
  3. Clean evaporator coil, if necessary
  4. Check pipe gradient, clean drip pan, and flush drain pipe
  5. Check corrosion or water leakage
  6. Check and clean blower wheel if necessary
  7. Clean and wash condenser coil, if necessary
  8. Check for any corrosion at fan coil and condensing unit
  9. Check and tighten loose electrical connection
  10. Check any abnormal in the condenser and fan coil fan motor
  11. Check any abnormal in the compressor of the aircon unit
  12. Detailed service report to be furnished after service checks

Please book General Service for your aircon here

  1. Washing of the evaporator coils and its parts with chemicals
  2. Washing of the blower wheel and blades with chemicals
  3. Cleaning of the ventilating external facade and covers
  4. Washing of the drip pan, and flush drain pipe
  5. Check and tighten loose electrical connection
  6. Check for any corrosion at fan coil and condensing unit
  7. Check and tighten loose electrical connection
  8. Check any abnormal in the condenser and fan coil fan motor
  9. Check any abnormal in the compressor of the aircon unit
  10. Checking of refrigerant gas pressure
  11. Check control and thermostats
  12. Test run system

Click here to book chemical cleaning

  1. Disconnection of the fan con unit electrical wiring and refrigerant piping
  2. Dismantle down the whole fan coil unit
  3. Dismantling of all fan coil parts for chemical wash
  4. Washing of the evaporator coils and its parts with chemicals
  5. Washing of the blower wheel and blades with chemicals
  6. Cleaning of the ventilating external facade and covers
  7. Washing of the drip pan, and flush drain pipe
  8. Check for any corrosion at fan coil and condensing unit
  9. Install back fan coil unit upon completion of chemical washing
  10. Check and tighten loose electrical connection
  11. Check any abnormal in the condenser and fan coil fan motor
  12. Check any abnormal in the compressor of the aircon unit
  13. Checking of refrigerant gas pressure
  14. Check control and thermostats
  15. Test run system

Click here to book chemical Overhaul

Our online booking system is available 24/7. It will help you to book when it is emergency. Based on time slots avilability, you can book the earliest available date.